Internal AI assistants
Internal AI assistant
An assistant that knows your policies, price lists, and procedures. It answers and shows where it got the information.
The problem
A new colleague asks about things that are written down somewhere - but no one knows where. Experienced people spend hours answering the same questions, and know-how leaves the company along with people.
Who it is for
- Companies with a growing team
- Customer support
- Sales teams
- Manufacturing and service
How it works
Source materials
We gather the documents you already have: policies, price lists, technical sheets, and an archive of customer replies. Nothing new needs to be written.
Assistant over your data
The assistant answers only from your materials and shows the source with every answer. If the answer is not in the materials, it says so - it does not make things up.
Where you work
In a web interface, in Teams, Slack, or Telegram. Access is only for people you grant it to.
You decide
The assistant advises; it does not decide. Answers concerning money, contracts, or security refer to the source and the responsible person.
What you get
- Processing existing documents
- Assistant with source citations
- Access management
- Connection to the communication tool you use
Frequently asked questions
Where does our data go?
It depends on the solution, and we agree on it in advance. It is never done without your knowledge. In general, we send a language model only what the task needs. For email sorting, for example, addresses and phone numbers are removed before the text leaves the server. The solution proposal describes where the system runs and which models it uses.
What if AI makes a mistake?
That is why AI suggests and a person decides. A new system starts in shadow mode: it sorts and suggests, but sends nothing. Then you approve each step with a single tap. Only what has proven itself in production can run on its own, and even then there is a log and a way to intervene. When facts are involved (prices, stock availability), a second step checks the output against the data source.
Do we need our own IT department?
No. Operations, updates and automation monitoring are part of the solution. On your side, you just need someone who understands the process and approves the output, typically the person doing that work manually today.
Does it fit your operation?
Describe how you do it today. The process analysis is free and does not commit you to anything.