Customer communication
AI phone assistant
Answers the phone when you cannot. Records a reservation or enquiry and sends you a summary.
Coming soon. We are building and tuning this automation right now. You can register your interest today - we will get in touch as soon as we can deploy it and talk through how it would work for you.
The problem
The phone rings when you are at the stove, on a roof, or with a patient. A missed call is a customer who calls elsewhere - and you never find out about most such calls, because no one leaves a message.
Who it is for
- Restaurants and cafés
- Tradespeople and service providers
- Medical practices and salons
- Auto repair shops
How it works
Takes the call
If you do not answer within a set number of rings or outside opening hours, the assistant takes the call. It speaks Czech and introduces itself as your company's assistant.
Finds out what the caller wants
A reservation, an enquiry, a question about opening hours, the status of a job. It answers common questions from the materials you provide; it does not make up anything that is not in those materials.
Sends you a summary
Name, number, what they want, and when - as a message you can read in ten seconds. Calling back is then your decision, not a search through missed calls.
You decide
The assistant does not confirm anything on your behalf unless you explicitly allow it. Default state: it records and passes things on; the decision is yours.
What you get
- Call settings based on your opening hours and workload
- Materials for answers (menu, service price list, frequently asked questions)
- Summary of every call by message or email
- Handover to a reservation system, if you use one
Frequently asked questions
When will the AI phone assistant be available?
We are working on it. We will not announce a date until it is finished and tested in real operations. If you are interested, write to us. We will get in touch when we start looking for the first businesses for the pilot.
What if AI makes a mistake?
That is why AI suggests and a person decides. A new system starts in shadow mode: it sorts and suggests, but sends nothing. Then you approve each step with a single tap. Only what has proven itself in production can run on its own, and even then there is a log and a way to intervene. When facts are involved (prices, stock availability), a second step checks the output against the data source.
Where does our data go?
It depends on the solution, and we agree on it in advance. It is never done without your knowledge. In general, we send a language model only what the task needs. For email sorting, for example, addresses and phone numbers are removed before the text leaves the server. The solution proposal describes where the system runs and which models it uses.
Want to be among the first?
Tell us what the assistant should handle for you. We will get in touch when it is ready.